Frequently Asked Questions

Frequently Asked Questions

Click on the question below to find answers to frequently asked questions.

  Is Care Partners a case management program?

No. Care Partners is a non-medical and light-touch, operating like a hub to the needed resources in the community and we can connect you to case management services.

  Are your services free?


  Can clients self-refer?


  If I am not an In-Home Supportive Services Care Provider or Recipient, but I reside in Alameda County, can I still get services with you?

Yes, if you meet the eligibility.

  In what languages are your services provided in?

Currently, the multi-lingual team members can provide services in English, Spanish, Cantonese, Korean, Mandarin and Vietnamese. Language Line support will be used for languages other than those listed above.

  Are you In-Home Supportive Services (IHSS)?

No, Care Partners works alongside with IHSS to provide support to the IHSS Care Providers and Recipients.

  Can you help me apply for In-Home Supportive Services (IHSS)?


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