Frequently Asked Questions
This list of questions covers most of the questions Public Health answers daily.
- Where to get shots - childhood immunizations, travel shots, and more
- Clinic listing for childhood & adult shots; travel immunizations and more
- Immunization Assistance Project: (510) 267-3230
- Immunization Program
- Where to get copy of birth or death certificate
- County Recorder’s Office: (510) 272-6363
- County Recorder's Web Site
- Where to get a referral for a doctor, dentist, health plan or
assistance with a pregnancy
- Public Health Family Health Line: Toll free: (888) 604-4636
- Where to get STD checkup.
- Sexually Transmitted Disease Unit: (510) 267-3220
- STD Bay Area Clinics
- Where to find comprehensive services for persons who are homeless
AC Care Connect, also known as whole-person care, enrolls clients in coordinated and integrated medical and mental health services, social and legal services, and housing. - How to reach Child Protective Services
- Alameda County Emergency Response Unit
- Children's Protective Services 24 Hour Hotline: (510) 259-1800
- How to report mold
Public Health does not inspect for mold. If you are trying to determine the source of the mold, or how to clean it up, visit the EPA - Mold webpage. See our Mold Resource List - Where to get a TB exam
- Tuberculosis Control: (510) 577-7000
- Where to get crisis assistance
Behavioral Health Care Services provides mental health assistance via these referral lines:- Suicide Crisis: (800) 309-2131
- Child Abuse Hotline: (510) 259-1800
- Confidential reporting of elder abuse: (510) 577-3500
- ACCESS (acute crisis care): (800) 491-9099
- Social Services Agency provides assistance for senior citizens
- Elder abuse hotline 1-(866) 225-5277
- After hours crisis line (800) 231-4024
- Where to get poison control information
- California Poison Action Line: (800) 222-1222
- California Poison Web Site
- What to do about lead poisoning, contamination
Alameda County Healthy Homes Department provides guidance.- Services intake line (510) 567-8280
- Where to get an HIV test and resources
- Office of AIDS: (510) 268-7630
- HIV Testing Clinics
- Positive Resources Pocket Guide
- Where to report a restaurant problem or
get a permit to open a restaurant or mobile food truck.
- Environmental Health: (510) 567-6700 or Email:DEH
- Where to get advice on housing concerns (mold, vermin, blight)
Contact your city’s building & code enforcement unit: - Where to go for landlord/tenant issues:
- ECHO Housing: 1- (855) ASK-ECHO (275-3246)
- East Bay Community Law Center: (510) 548-4040
- Bay Area Legal Aid: (510) 663-4755
- How to reach other Bay Area health departments
- City of Berkeley: http://www.ci.berkeley.ca.us/publichealth/
- Contra Costa: http://www.cchealth.org/
- San Francisco: http://www.sfdph.org/dph/default.asp
- San Mateo: https://www.smchealth.org/
- Santa Clara: https://www.sccgov.org/sites/phd/Pages/phd.aspx